Why We Do What We Do
Norm & Phyllis
This is more than just a job; it is our passion. Our mission is to make a difference. Our mission means absolute dedication and commitment to our customers and our community. It means doing whatever it takes to improve each situation we encounter.
Opportunity is fleeting. When it presents itself, you have to be ready and decisive. Through higher education and the latest technology, our team is ready. We search for opportunities to represent the best interest of our client. When opportunity doesn’t present itself—we create it. We like to win.
Time is a valuable commodity. Yours, ours, everyone’s. It’s something we’ll never squander. When we’re with you, we are focused on you and your needs. We will spend our time taking care of you--our client--without distractions, without fuss, without nonsense. Your time is important to us; we take it seriously.
For us, “integrity” isn’t just a word, it’s a way of life. It means saying you’ll do something and doing it. It means follow-through. It means you can count on us. It means being the best you’re capable of being, and it’s what you’ll get from us at all times.
We don’t like surprises. Understanding the real estate market requires a wide-angle lens. To see its full picture means we are constantly mining our local real estate data and interpreting upcoming market trends. This enables us to plan ahead for potential pitfalls or opportunities. There’s no app for that.
We accept no less, not professionally and not personally. We strive to be the best in all we do, from community service to the real estate decisions that will impact our clients’ lives. We think out of the box. We are problem solvers. We are change agents.
Serving is just part of our DNA. Not just serving our customers, but serving our communities and the causes we are passionate about. Serving means we are giving back. Giving back gives us purpose. Serving is at the root of all of our core values.
What Our Clients Say
People Are Talking
We found them exceptionally good to work with, very personable and very committed to their work. We would be quick to recommend them as outstanding realtors. - T&JR
Great experience with Norm and the MacDonald Home Team in my house buying adventure. I had a short window of time to find home before lease on apartment expired. Norm was ready and available with variety of listing. I would use their service in future home purchase. - NT
Norm and Phyllis got us an offer on our parents' house on the first day of listing, because they knew who was looking within that neighborhood and who would appreciate our particular house. Then they guided us every step from contract through closing. They are very compassionate and professional. - RD
Helped me every step of the process. Very knowledgeable about Greenville and any legal and paperwork stuff. Handled setting up any appointments for me. -
We enjoyed working with Jon and the MacDonald Home Team on the purchase of our new home. He was extremely knowledgeable, was available whenever we needed him, and we above and beyond to get the sale to go through. He was very friendly and helpful, and we truly felt he knew exactly what we were looking for & stayed within our price range! - HM
Honest & Professional. -
Excellent service from date of listing signing. Very supportive during difficult times and events. -
The MacDonald Home Team were our buyers agents when we purchased our current home. They were knowledgeable about the area, worked well together as a team, and helped us find just what we were looking for. We enjoyed working with them so much, that they are now the listing agents for our former home. -
I cannot write enough to express the degree of professionalism, attention, and personal assistance in the sale of my home provided by Norm and Phyllis of the MacDonald Home Team. My situation was very difficult related to a divorce and a very uncooperative ex partner. Norm went above and beyond what any real estate agent would be expected to do in order to get a good price for my home and sell it quickly. I only wish there was a Norm and Phyllis to help me purchase my next home in Colorado. -
The MacDonald Home Team helped me with the purchase of my first home, and walked me through various steps of the buying process. A small snag occurred, and they were able to get me out of the contract, and into another one as quickly, and as easily as possible. - RF
I give the MacDonald Home Team 5 star ratings across the board for the job they did helping me purchase a home for my son. Norm is one of the best agents I've ever used, and I see him, and the team, as a great asset to the company. I would use their services again if I am ever to buy or sell a home in the Greenville area. - MF
Being a first time home buyer, I was nervous about the entire process. Not only did the MacDonald Home Team show me different options, they were able to check off every "box" that I had, and I was able to purchase a beautiful townhome. - JB
The MacDonald Home Team were extremely knowledgeable of the area and helped us price our home appropriately. They were able to get our home sold in about 3 weeks at 97% of the asking price, and were our agents during our new construction build. - CP
The MacDonald Home Team were friendly, extremely professional, and knowledgeable of the Greenville area and the home buying process. We never felt confused or overwhelmed, as they were very patient and forthcoming with us. - AH
"Jon and the MacDonald Home Team always made themselves available & were more than willing to answer all of my questions. Selling my first home should've been a stressful experience, but with Jon and the Team taking care of me, I knew I was in good hands." - AW
"Jon and the MacDonald Home Team are down to Earth, an easy to talk to. They were open to showing me any properties that I was interested in, and were always available to taking me to see them." - HS
I have nothing but praise and gratitude for the MacDonald Home Team. We've been on a long journey to find a home, but the MacDonald Home Team agents were there every step of the way--despite several times where we couldn't make up our mind! It was a pleasure to work with them to say the least! - AM
Our family is very pleased, and grateful for the wonderful effort that was displayed with Jon and the MacDonald Home Team in selling our then-home, and helping us purchase our new home. The dedication and helpful efforts in many areas went above and beyond our expectations during both transactions. I would highly recommend the MacDonald Home Team in your needs of selling or buying your home. - CM
We were new to the area and this was our first home buying experience. Norm was extremely helpful in finding us the house we wanted and walking us through the process. Would definitely recommend! - ID